• Our pieces are crafted from durable, hypoallergenic stainless steel, designed for both style and comfort. For detailed material information, see the product description on each item’s page.

• Our jewelry features ethically-farmed, cultured pearls. Each pearl’s natural variations make every piece uniquely beautiful.

• Each SPACESKULLPIXIE piece is designed and handcrafted locally in the Philippines, supporting local artisans.

• Wear your pearls at least semi-often! Pearls were originally born in water and benefit from absorbing the natural oils your skin produces throughout the day.

• Gently wipe pearls and metals with a soft cloth to remove sweat, perfume, excess oils, or dirt before storing.

• When not in use, store your jewelry in its pouch, soft cloth, or linen to keep it safe and looking its best.

• Our silver-toned stainless steel pieces are naturally tarnish-resistant and maintain their bright, polished look with minimal care. They are also safe to wear while swimming, so you can enjoy them in and out of the water.

• Our stainless steel gold jewelry is highly resistant to tarnishing, and with a little care, like wiping dry before storing, you can keep its shine looking new for years.

• We stand by the quality of your SPACESKULLPIXIE jewelry and offer repair or replacement for any damage to the materials or craftsmanship. This does not cover normal wear, such as scratches, bent metals, or damage from improper use. For full details, see our Refund Policy page.

• To create your custom jewelry, reach out via email at hello@spaceskullpixie.com or Instagram DM @spaceskullpixie including:

1. Inspiration images or concepts
2. Desired pearls or materials

We’ll respond with a quote after reviewing your request.

• Yes, For international orders, please email us at hello@spaceskullpixie.com or message us on Instagram @spaceskullpixie with the items you’d like to order (names or photos), along with your country and city so we can provide the shipping cost.

• We ship via FedEx, offering reliable global delivery. Shipping takes approximately 3–5 business days within Asia and 5–7 business days to other parts of the world.

• Payment for international orders is accepted via PayPal only.

• All orders are sent from SPACESKULLPIXIE’s warehouse in Bacoor City, Cavite, Philippines.

• We don’t have a physical store at the moment, but you can conveniently browse and shop our full collection on our website. You can also catch us at pop-up events, with updates shared through our newsletter and Instagram stories and posts.

• We accept all major credit cards, which can be used by selecting PayPal at checkout. Your payment is fully secured, and all personal and financial information is encrypted. SPACESKULLPIXIE does not store any of your credit card details. For Bank Transfer/Deposit or GCash payments, please select PayMongo at checkout, which also ensures a safe and encrypted transaction.

• After placing your order on our website, you’ll receive a confirmation email shortly. Another email will be sent once your order has been shipped.

• If you need to make any changes to your order, please reach out to us at hello@spaceskullpixie.com.

• Enjoy free shipping on all orders of P3,500 and above. Shipping fee for orders under P3,500 will be calculated at checkout.

• Orders are shipped within 1–3 business days once payment has been processed. Orders placed over the weekend will begin processing on Monday and will ship within 1–3 business days.

• Please allow 2–5 business days for delivery within Metro Manila and 7–10 business days for provincial areas.

• If you’d like same-day delivery, kindly send us a message on Instagram @spaceskullpixie, including a screenshot of your order confirmation and your order number, and we’ll confirm if it can be arranged.

• For orders requesting same-day delivery, shipping costs will be calculated when the delivery is arranged via Lalamove.

• Gift wrapping is available for purchase. Search “Satin Gift Wrap” on our website to add it to your order.

• If your order arrives with any issues, please share a photo with us at hello@spaceskullpixie.com. We aim to reply promptly. Returns for style or size preference must be within 30 days, and items must be clean and undamaged for store credit.